How a local alarm service could be a better fit for your business than a national one
When it comes to securing your business, you can’t chance hiring just anyone but the best fit. While the national companies have brand recognition and may come up first in your initial search, a smaller, local company could offer a much better service to your business. Before you commit to a national company, consider these ways that a local company could serve you better.
Individual Solutions from Knowledgeable Locals
When you first sign up with a national company, odds are they will be offering you a cookie-cutter, pre-built system that isn’t built to meet your specific needs. They have a huge customer base and are less likely to take the time to meet each individual’s needs when it comes to their security solutions. You could end up paying for features you don’t need or missing out on equipment that could greatly increase your security.
With smaller local companies, you are more than just another number. They will give you hyper-individualized solutions, including different levels and price points, so you can explore how to best meet your needs based on your budget. You also have the benefit of having technicians who are from the same area, meaning they’re familiar with your unique needs and what security concerns there are in your neighborhood that need to be addressed. You can get a complete solution bundled in one, with options for your system, installation, and system maintenance.
Save Your Time, Energy and Money
When you run into an issue with your security system, you don’t want to risk a long lead time to get it fixed. With national companies, it could take as long as two weeks before a technician can come to check out your system. That’s after the multiple hours you might have to spend trying to navigate their phone tree in order to talk to a person who can actually get help to you.
For the local company, you will have a more direct line to help. A technician can get to you by the next day and often even make it out the same day. When you call, the person answering will have expertise and may be able to troubleshoot your problem then and there without you having to wait for a technician to come out. Every minute can matter if your system is down, so don’t take the chance when it comes to your security. Choose the company that will have you as a higher priority.
When you are initially looking to sign up with an alarm company, the national company may have lower prices on offer. However, in the long term, the local company will likely end up being more affordable. The national companies typically raise their prices on an annual basis as a standard, but local companies operate on a more individual basis and understand the cost of doing business. Not only do they have greater value, but as time goes on, you’ll likely see fewer cost increases.
Employees Who Know You
With a smaller company, there’s a far greater chance you’ll be consistently working with the same people. When you make a call, there aren’t hundreds of different agents who may be answering your call, nor are there dozens of technicians who may be coming out to you. With a smaller business, the employees can get to actually know your business, which can’t happen in a company that has thousands of customers. The technicians working on your business will be able to become more familiar with your business, your needs and your system, since it will often be the same person coming back whenever your system needs to be checked on or is having an issue.
If you’re looking for an alarm company that will tailor a system to your needs and treat you as more than just a number, a local company will be your best bet. When it comes to your business, don’t take the chance that your system won’t meet your needs, or that it could end up nonoperational for weeks while you wait for a technician.
If you’re looking for alarm services in San Diego County, Adamo offers tailored security solutions from experts with high-security experience. We offer one-stop service for everything you could need. Contact us today to learn how we can make sure you have what you need to keep your business safe and secure.
