How our approach to security is changing according to an Adamo security expert
The Global Security Exchange (GSX) is an annual event that gives industrial security professionals an opportunity to network and learn from each other, as well as discuss the threats currently facing our nation. Such an event allows attendees to see what the industry’s current priorities are. Adamo’s Security Director, Phil Chance, attended GSX this year and found a few growing trends that industrial security professionals are currently focusing on.
Security Trend #1: Hostility and security risks aren’t going away post-pandemic
Security professionals are almost always nervous about the challenges of the future, but there’s currently a shared tone of concern over the increase in hostility and aggression. While violent crime has been on the decline for nearly two decades, we’re seeing more antagonistic behavior in human interactions throughout the world. This began prior to the start of the COVID-19 pandemic, but even as quarantines and restrictions have been lifted, it doesn’t seem to be going away.
Security Trend #2: Artificial Intelligence is a “force multiplier” in security
On the tradeshow floor, “force multiplier” was a common buzzword. This refers to a factor or combination of factors that create a greater ability for companies to accomplish more than they’d be able to without it. One major force multiplier people were talking about at the show was artificial intelligence (AI).
A report by Market Research Engine estimated that AI spending in the security market would exceed $35 billion by 2024. Forrester Research found that security and cyber security will account for almost a quarter of all U.S. spending on AI software by 2025. Some of the driving factors behind this increase include concerns about cyber threats as society becomes increasingly connected through their devices.
AI can be used in a number of ways in secure facilities. One place where we may see AI implemented with increasing frequency is entrances for secure facilities. AI can be used for facial recognition so that employees within the facility will be recognized and allowed in. AI technology can also increase the availability of touchless access in response to the pandemic. In addition, camera products are using AI to filter out irrelevant motion and environmental noise and watch for specific objects like license plates or faces.
Security Trend #3: Security is shifting from black-and-white processes to empathy and customized solutions
The security world is starting to lean more and more into a person-first approach. Empathy is now seen as a force multiplier that can create advocates for security, cultivate stronger relationships with peers and managers, develop a better strategy for dealing with vendors and clients and ensure the efficacy of your security program. Previously, the prevailing attitude in the security world was one that didn’t leave room for disagreement or the complexities of people and their experiences.
In light of the increasing hostility and aggression we’re currently facing, empathy can be used to deescalate situations by individualizing solutions for people rather than following a checklist or rigid procedure. In fact, ignoring individual circumstances can actually escalate scenarios. This is especially applicable in the workplace, where you hopefully know the people involved in the conflict well enough to recognize the best response for them as individuals, but it can also be implemented in places where there’s an issue of customer aggression.
Following the pandemic, the job market has been in flux, with many people leaving companies for new, better paying opportunities. A person-first leadership approach can significantly improve employee retention, which in fields where training and experience are crucial, can ultimately improve security. This may look like getting to know your employees and creating open channels of communication so they can come to you with any problems or concerns.
If you’re looking for insight from professionals with their pulse on trends like these to help with your cleared facility, consider Adamo’s FSO support services. We can partner with you to make all aspects of your job easier, from briefings to clearance processing.